Connections Agenda is LIVE!

We’re only two months away from TrueCommerce Connections 2018 (Monday, May 7 – Wednesday, May 9) and we’re ready to share the packed agenda of educational sessions on vendor managed inventory (VMI), electronic data interchange (EDI), and a host of exciting TrueCommerce products.

Look at the schedule below and see what piques your interest. (Quick note – Although attendees do not have to reserve their spots for sessions, we encourage attendees to have a game plan, especially for companies with multiple representatives.) See you in Cincinnati!

Questions? Call 513.791.7272 and ask for Brian Lindner

Monday, May 7, 2018
3:00 p.m. - 7:30 p.m. Registration
Pick up your conference materials starting Monday, May 7, at 3:00 p.m. and join us for that evening's welcome reception.
(Late-arrivals can also pick up their registration packets on Tuesday morning.)

7:00 p.m. - 9:00 p.m. Welcome Reception
Enjoy heavy appetizers and drinks in the hotel. Network with other attendees and TrueCommerce staff.


Tuesday, May 8, 2018
7:30 a.m. - 8:30 a.m. Tuesday Breakfast
Enjoy Breakfast!

8:30 a.m. - 9:30 a.m. Welcome and Opening Connections 2018
Welcome to Connections 2018! We chose the name of the conference for a reason - there is no denying that connecting your business to the rest of the world has become increasingly important to your success. Join Mike Cornell and Ross Elliott as they update us on how TrueCommerce helps you grow your connected communities - customers, suppliers, channels and systems.

9:30 a.m. - 10:45 a.m. Keynote: Vested: Five Rules that Will Transform Business Relationships
Kate Vitasek joins us from the University of Tennessee to talk about their ground breaking research - Vested. UT researchers studied some of the world’s most successful business relationships – relationships based on true collaboration that achieved amazing – sometimes even thought of as impossible results. While each of the highly successful relationships were all unique – they all had a distinct mindset that promoted purposeful collaboration with the strategic intent to innovate, create value, and mutually reward success. Researchers called this a “What’s in it For We” (WIIFWe) mindset.

11:00 a.m. - 12:00 p.m. Networking Topics
This session is an interactive networking session where members of the TrueCommerce team will facilitate questions that are topics of interest to the community. Find the question that you are most interested in and join the conversation. You have the opportunity to learn from your peers that actually use TrueCommerce solutions to understand how to solve your issues and be more successful.

12:00 p.m. - 1:15 p.m. Tuesday Lunch
Enjoy Lunch!

TrueCommerce EDI
1:15 p.m. - 2:05 p.m. Introduction to TrueCommerce Foundry
Connectivity is the common theme running through our commerce driven world. Your company lies at the intersection of marketplaces like Amazon, your online storefront, your electronic trading partners and your business systems. Join us to see how the TrueCommerce Foundry brings all of those elements together along with connected applications like Product Information Management, Order Management, Order Fulfillment, Collaborative Replenishment and Drop Ship Management.

TrueCommerce Datalliance
1:15 p.m. - 2:05 p.m. VMI Update
Join Carl Hall as he gives his yearly update on Vendor Managed Inventory. This session will break down how VMI has changed over the year and discuss key initiatives that TrueCommerce Datalliance is focused on.

TrueCommerce Nexternal
1:15 p.m. - 2:05 p.m. What’s New with the Nexternal Platform
Meet other Nexternal eCommerce platform users who will discuss tips and tricks that have helped them not only become more efficient, but have provided a great experience for their customers. Additionally, meet the Nexternal team who will provide an update regarding "what's new" for the eCommerce platform, and what we have planned for 2018.

TrueCommerce EDI
2:15 p.m. - 3:05 p.m. TrueCommerce Supplier Portal and Onboarding Services
Utilizing a powerful supplier portal to exchange purchasing documents with your supplier base ensures consistent order fulfillment and accurate invoices. During this session we’ll review how TrueCommerce can connect and integrate your organization with your suppliers utilizing EDI, XML and more. Join Mike Gross, VP Product Strategy and Global Development, as well as Steve Norris, Director Solutions Architecture, to learn more about the primary business benefits of supplier collaboration as well as practical strategies a business can use to integrate suppliers and build a more connected supply chain network.

TrueCommerce Nexternal
2:15 p.m. - 3:05 p.m. Driving B2B eCommerce
Do you struggle to capture B2B orders on your website while offering customized products and pricing that are unique to your customers? One of Nexternal's core competencies is the ability to offer an eCommerce solution that can be tailored to meet your exact needs. Chris Gilmore and Craig Ross will show you just how easy it is to build out a site where each of your customers can access products and pricing specific to them and their business needs. You’ll also hear real life experiences from one of our most active B2B sellers, Magic Tan.

Connected Apps
2:15 p.m. - 3:05 p.m. Inspect What You Expect with TrueCommerce Pulse
Whether you're aware of it or not, your business is constantly collecting mass amounts of data. You may be asking yourself, "How can I leverage this information to take my business to the next level?". TrueCommerce's Analytics Solution, Pulse, uses Key Performance Indicators (KPIs) to provide real-time, visual snapshots of your company's performance. Learn how Pulse can help you gain better visibility into your business and drive operational and strategic decisions.

Consumer Goods Vendor Managed Inventory
2:15 p.m. - 3:05 p.m. Consumer Goods VMI Customer Spotlight
Join TrueCommerce Datalliance customers as they talk about their VMI programs. Learn what has been successful and some of the challenges they have faced.

Industrial Vendor Managed Inventory
2:15 p.m. - 3:05 p.m. Industrial VMI Customer Spotlight
Join TrueCommerce Datalliance customers as they talk about their VMI programs. Learn what has been successful and some of the challenges they have faced.

TrueCommerce EDI
3:15 p.m. - 4:05 p.m. What's New with the TrueCommerce Platform
Discover new methods for further streamlining your growth and operations by incorporating multiple new releases across the TrueCommerce platform. Join Ryan Tierney, Director Product Management, to see how to leverage the TrueCommerce Foundry for business system integrations, supplier enablement, Transaction Manager™, and the Commerce Network.

TrueCommerce Nexternal
3:15 p.m. - 4:05 p.m. Growing Your Business with Amazon Seller Central Integration
Amazon continues to grow and attract new buyers, giving you the opportunity to build your business and acquire new customers even faster. Join Craig Ross, VP of Sales, as he highlights built-in capabilities on the Nexternal platform that provides the resources you need to sell your products on Amazon. Additionally, learn about best practices for Marketplace Sellers and why being integrated with Amazon Seller Central is imperative if streamlining order fulfilliment is important to your business.

Connected Apps
3:15 p.m. - 4:05 p.m. Streamline Outbound Fulfillment with TrueCommerce Pack & Ship
The TrueCommerce Pack & Ship solution, part of the Foundry Platform, consolidates multiple disparate applications into one simple web-based application that is tightly integrated with your ERP, eCommerce platform, TrueCommerce EDI, and the carriers you leverage to fulfill orders. During this session we’ll review how Pack & Ship streamlines operations by integrating vendor compliance and shipping directly into the physical workflow of packing orders in your warehouse operations. Learn how your organization can unlock efficiencies, improve order throughput, and reduce vendor compliance offsets with the Pack & Ship solution.

Consumer Goods Vendor Managed Inventory
3:15 p.m. - 4:05 p.m. Consumer Goods VMI Innovation
TrueCommerce Datalliance shares its development road map along with some of the most recent updates from past releases. This is your chance to understand how our development cycle works and maybe learn about a new feature you aren't taking advantage of today.

Industrial Vendor Managed Inventory
3:15 p.m. - 4:05 p.m. Industrial VMI Innovation
Truecommerce Datalliance shares its development road map along with some of the most recent updates from past releases. This is your chance to understand how our development cycle works and maybe learn about a new feature you aren't taking advantage of today.

4:15 p.m. - 5:00 p.m. Keynote: Cincinnati Zoo
The Zoological Society of Cincinnati was founded in 1873 and officially opened its doors in 1875, making the Cincinnati Zoo & Botanical Garden the second oldest Zoo in the United States. Join a member of the Zoo's staff to learn more about the Zoo and prepare us for our evening event.

Wednesday, May 9, 2018
7:30 a.m. - 8:30 a.m. Wednesday Breakfast
Enjoy Breakfast!

8:30 a.m. - 9:20 p.m. TrueCommerce Thought Leadership Panel
The TrueCommerce ecosystem includes a diverse group of companies including manufacturers, distributors, retailers, etailers, logistics providers and many more. The common thread that they share is the desire to optimize the buying, selling and delivery of goods and services. Join us as Ross Elliott moderates a thought leadership panel that will share their thoughts on how the rapid pace of innovation in areas such as digital commerce, retail, fulfillment and replenishment affect both the current state and future trends in our businesses.

9:30 a.m. - 10:20 a.m. Optimize and Expand your Commerce Services Experience
Meet key members of the TrueCommerce Customer Success team who will provide guidance and best practices that can help improve your on-boarding experience with customers, vendors, 3PLs, marketplaces and so much more. Also, learn about the features and benefits of our managed services platform to help maximize the value of your TrueCommerce services. Finally, we’ll highlight new services and support features available in 2018 and conduct an open Q&A with our Customer Success panel!

9:30 a.m. - 10:20 a.m. Achieving the Extra Edge: Nexternal Tips and Tricks
In this interactive session, Nexternal’s product manager will show you how to get the most from your Nexternal platform by applying some of the tips and tricks that help users streamline their business and give them that extra edge. Some merchants aren't aware of the breadth of tools included in Nexternal. We'll review some of our newer tools like order tagging, order imports, and enhanced email customization. We will also visit some popular features like triggers, shipping overrides, and automated review reminders. Make these tools work for your business!

9:30 a.m. - 10:20 a.m. Orchestrating Order Fulfillment with TrueCommerce Channel Surfer
The days of selling your products through a single channel are waning, if not gone already. Whether you're a retailer or supplier, making your products more broadly available to an internet leaning buyer has become critical. But, starting down the path of multiple sales channels without something to help you orchestrate the fulfillment can become a management nightmare. Join us and learn about TrueCommerce Channel Surfer, our new solution to leverage the power of our network to seamlessly aggregate your orders across multiple channels, direct the fulfillment to the most cost effective method and analyze your success or failure in each channel.

9:30 a.m. - 10:20 a.m. Consumer Goods VMI: Item Stratification
With the fall release of 2017 we introduced Item Stratification. This session will be a deep look into the new functionality and explain how using this versus other overrides will help to save you time and improve your program's performance.

9:30 a.m. - 10:20 a.m. Industrial VMI: Responsibilities and Project Management of VMI
Your VMI program has three major areas of responsibility that make for a successful program. This session will cover those responsibilities and help you understand how to improve and expand your VMI program.

9:30 a.m. - 10:20 a.m. Strategic VMI: Advanced Vendor Managed Inventory Analytics
There are secrets hiding inside of your data. Join David Hall as he helps guide you through some of the gems that are hiding in your data and how other parts of your orgnization can find value in your VMI program.

10:30 a.m. - 11:20 a.m. Transaction Manager™ Tips and Tricks
Web-based Transaction Manager™ users will get the most from their solution after applying best practices in their every-day operations. Join Seth Dillen-Seibel, Product Manager, as he reviews advanced functionality and shortcuts that are available within Transaction Manager™. After attending this session you’ll have a few new tricks up your sleeve that will have your team streamlining processes, soaring into new efficiencies and firing on all cylinders!

10:30 a.m. - 11:20 a.m. Interactive Site Review
Lack of website optimization can lead to lost revenue, and lack of brand loyalty. If you would like to convert more of your shoppers into actual paying customers, then join the eCommerce experts for an interactive session focused on website improvements that will optimize your overall shopping experience offering.

10:30 a.m. - 11:20 a.m. Introducing Product Information Management from TrueCommerce
Studies show that almost 25% of all returns are the result of bad product information. And, a recent UPS study pointed out that 44% of online shoppers use their smartphones to research products before they buy. Imagine how difficult it is to insure that your product information is accurate when you sell through multiple channels! Join us to learn about TrueCommerce PIM (Product Information Management), our new service that aggregates, validates, enriches, and publishes your critical product information to each of your channels according to their rules and hierarchies.

10:30 a.m. - 11:20 a.m. Consumer Goods VMI: Daily Replenishment Exceptions
The fall 2017 release introduced Daily Replenishment Exceptions. This session will look at why we have included this and added two more categories in the spring release. Learn how this functionality can help eliminate some reports and how it works with OP management.

10:30 a.m. - 11:20 a.m. Industrial VMI: Functionality to Help Improve your VMI Program
Your VMI program is an important part of your business. This session will give you insights into how to make your program run more efficiently. From functionality in the system that will give you an edge to new training to help you along the way, we want to give you the tools to succeed.

10:30 a.m. - 11:20 a.m. Strategic VMI: Expanding Your Vendor Managed Inventory Program
This session is for managers of VMI at both suppliers and distributors. Strengthening and growing your VMI program helps provide a better return on your investment. In this session you will learn about some of the tools available to help you expand your VMI program and discuss the process for succesful execution.

11:20 a.m. - 12:00 p.m. Connections 2018 Closing
We want to thank everyone for attending Connections 2018. As you get ready to depart we will talk about the future of the conference and highlight some key takeaways from the event. We hope to see everyone in 2019.

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